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Frequently Asked Questions

You will be able to find most of the answers to your questions below. However, if you do not find an answer, please feel free to contact us anytime, and we'll be happy to assist you.

General Plan Questions

Can I make changes to my Plan?
How much do modifications cost?
Can I customize my Plan for different foundation types?
Can I change the exterior finish on a Plan that I like?
How long does it take to make changes to my Plan?

Questions About Your Purchase

How many sets of plans will I need to build my house?
What is included in a Bid Set of plans?
What is a Reproducible?
What is a CAD file?
What is a PDF?
What is a Right Reading Reverse set?
What is a Mirror Reverse?
Why do I have to purchase a reproducible in order to make modifications to my Plan?
Are mechanical and plumbing details included with the Plans?
Can you give me the address where this Plan has been built in my area?
Will my Plans contain all of the information needed for my local building codes department?
Do you have photos of my Plan?

Client Services Questions

Can I place my order over the phone?
I can't find exactly what I want on your website do you have additional plans to choose from?
Is it possible to speak to one of your designers?
Are Your Plans copyrighted?
What is your exchange/return policy?
Is there a time limit for building my Plan?
Can I trade my Plans for a different set?
I found the same plan on a different site. Will you match their price?
What methods of payment do you accept?